Terms and Conditions for Urban Routes

Please review these terms before booking or using our Malaysian city guide services. By accessing Kravonique, you accept our usage rules and policies.

Last updated January 10, 2026

Acceptance of Terms

By using Kravonique, you agree to abide by these terms and all related policies. Continued use after updates is regarded as acceptance of changes.

Key Definitions

The following definitions help clarify terms used throughout this agreement:

• ‘User’ means the person accessing our website or services.
• ‘Services’ refer to city and local tourism guides, route suggestions, and related content.
• ‘Guide’ means a professional or local expert facilitating tours or journey suggestions.
• ‘Content’ denotes all route maps, city data, images, and user-submitted materials.

Service Usage Rules

Guides, maps, and recommendations are for informational and tourism planning use. Users must respect local laws when participating in routes.

Eligibility

You must be of legal age to book guided experiences or provide data. Minors require supervision or parent/guardian consent as appropriate.

Not intended for users under 16 years without consent.

User Obligations

When using Kravonique, you agree to abide by all relevant laws and to respect our service guidelines:

• Provide accurate and current personal details when required.
• Participate in routes at your own discretion and comfort.
• Refrain from sharing private or sensitive information of others without consent.
• Comply with route instructions and safety guides.

Prohibited Conduct

Users must not misuse the platform or services in any way.

• Impersonating other individuals, guides, or booking staff.
• Posting or transmitting unlawful, offensive, or harmful content.
• Attempting unauthorized access to company tech or guides.
• Disrupting, tampering with, or damaging route experiences.
• Commercial use or reproduction of any content without permission.

Intellectual Property Rights

All original content, images, maps, and branding remain property of Kravonique or licensors. Copying, distributing, or modifying materials is prohibited except by written permission.

User-Generated Content

You may share feedback or reviews. By doing so, you grant us permission to use, display, or moderate it in accordance with our moderation practices.

Privacy and Cookie Policy

The use of your personal data is governed by our Privacy Policy and Cookie Policy. Please review them for details on collection, usage, and your rights. See Privacy Policy

Disclaimer and Limitation

Service information and advice provided are for informational purposes and do not constitute guarantees.

Limitations on Liability

We are not liable for indirect damages, loss, or mishaps outside our control during travel experiences.

Indemnification

You agree to hold us harmless against claims arising from your use of services or any user-generated content.

Resolution of Disputes

Disputes will be resolved amicably wherever possible, followed by formal proceedings if required.

Governing Law and Jurisdiction

Malaysian law governs these terms and any disputes.

Termination

We may suspend or terminate your access to any service for violations or as legally required, with prior notice where possible.

Changes

We reserve the right to update these terms and will clearly note update dates.

Severability

If any section is found invalid, remaining provisions remain enforceable.

Entire Agreement

These terms and referenced policies represent the complete agreement between user and Kravonique.

Contact Details

For term or usage questions, reach out by the methods below.